All selected work

SELECTED WORK / 10

Customer Reactivation Workspace

Customer scoring, sequence selection, suppression rules and a review queue for high-value follow-ups.

CRM & customer operationsImplementation prototypeClient identity kept private
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THE CHALLENGE

A considered next step for quiet accounts.

When customer activity slows, a team needs to decide who to contact, which follow-up fits and who should stay out of a campaign.

Combine recency, engagement and value in database rules. Assign a suitable sequence, respect suppression and route high-value messages through a review queue.

EXPLORE THE PRODUCT

See the product in action.

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Interactive product preview
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Portfolio interface based on reviewed project functionality, using anonymous content and sample data. Explore the screens and try the controls. Changes stay in this preview and reset on reload.

WHAT WAS BUILT

The pieces that
make it useful.

Selected work by our founder.
Database scoring, sequence rules and approval-interface implementation.

  1. 01Prioritise accounts
  2. 02Review the follow-up
  3. 03Record the decision

TOOLS & IMPLEMENTATION

Behind the work.

  • Next.js
  • PostgreSQL
  • Supabase
  • GoHighLevel
  • Gmail
  • Claude
  • Slack
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Build status

Database migrations and dashboard source were reviewed. High-value sequences require approval; other configured sequences can be automatic. The documented n8n exports were not present locally, so no original workflow map or verified live sending is claimed. The preview changes local review states only.

The case study describes reviewed implementation work. No measured savings, revenue gains or performance improvements are claimed.

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